Texas Dealer Education Site Policies

Last Updated: 1 April 2020

At TIADA we take the privacy of all visitors to our websites very seriously. This Privacy Notice (“Notice”) informs you how TIADA handles privacy matters and processes your personal data.

Scope

This Privacy Notice covers all TIADA owned and managed websites, products and services and the data that is shared by a visitor with us whether directly or via chat message, or via email (collectively, the “Sites” and/or the “Services”). This Notice provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via these websites, via chat or via email. By using the Sites and our Services, you agree to the terms and conditions of this Privacy Notice. This Notice only applies to Personal Data (as defined below) and other information collected by us from: (i) visitors to our site and users of our services and (ii) affiliates that are resellers of our services.

Information we collect

While using our Services, you may be required to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). The personal information that we collect depends on the context of your interactions with TIADA and its sites, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, phone number and other similar contact data.

Credentials. We collect passwords, identification number and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Information Collected Automatically

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website. We automatically collect certain information when you visit, use or navigate the sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site and other technical information. This information is primarily needed to maintain the security and operation of our sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. To learn more about how we use cookies, please click here.

How We Use your Information/Sharing and Disclosure

We use your information mainly to provide our services and set up your account with us. Most commonly, we will use your personal data in the following circumstances:

– To facilitate, operate, and provide our service, specifically to deliver training to you and create your account with us related to that training. This includes authenticating your identity which allows access to our services, and to provide assistance and support for our services.

– To support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error or any illegal or prohibited activity.

– Where we need to comply with a legal or regulatory obligation based on the services we provide, like new dealer or continuing education. In those instances, we may have to share student data with state agencies, such as the Department of Motor Vehicles, as part of our course or exam completion reporting.

– To facilitate and optimize our marketing campaigns, ad management and sales operations, and to manage and deliver advertisements for our products and services more effectively, including on other websites and applications and providing referral codes.

– To contact our visitors, users and customers (whether existing or prospective) with general or personalized service-related messages, as well as promotional messages that may be of specific interest to them, and to facilitate, sponsor and offer certain events. If you prefer not to receive emails from us, please select the unsubscribe link provided in our emails and we will honor that request.

We do not share your personal information with others except as indicated within this Notice or when we inform you and give you an opportunity to opt out or opt in, to having your personal information shared.

We share your information in the following ways.

With third party service providers, agents, or contractors.

We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you. For example, we engage Service Providers to process credit card transactions or other payment methods. We also engage Service Providers to provide services such as customer relationship management tools, marketing, advertising, communications, infrastructure and IT services, to provide customer service, and to analyze and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We only authorize them to use or disclose your personal information in connection with providing their services to us.

Analytics – We may use third-party analytics companies to track and report website traffic. See the cookie section above for more information.

Advertising – We may use third-party Service Providers to show advertisements, which may include targeted advertisements on a third-party site after you have visited our website. We and the third-party service providers use cookies to inform, optimize, measure performance, and serve ads based on your previous visits to our site. Any tracking that a third party performs is subject to their own privacy notice.

To comply with legal process or to protect TIADA.

We are sometimes required to share your information with state or federal agencies for compliance purposes. Also, if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to enforce applicable terms of use, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or TIADA as required by law; or to detect, prevent, or otherwise address, security or technical issues or illegal or suspected illegal activities (including fraud).

Storing your personal data/Transfer of Data

This site is operated in the United States. If you are located in another jurisdiction, please know that your information will be transferred to, stored, and processed in the United States. By using this site and providing us with information, you consent to this transfer, processing and storage of your information in the United States. It is important to note that the privacy laws in the United States may not be as comprehensive as those in other countries such as the European Union. Our service providers use appropriate safeguards to transfer your personal data to the United States.

We may transfer data that we collect from you to locations outside of headquarters for processing and storing. In addition, it may be processed by staff operating outside the office area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Notice.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

Third party links – We may have links on our site to other sites that we do not operate. If you click on a third-party link, you will be taken directly to that site which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that site and assume no responsibility for the content, policies or its practices.